Shipping policy

DELIVERY POLICY

Effective Date: September 13, 2026

Ken Vendors is operated by Sarfo Ventures LLC.

Digital Delivery

Ken Vendors primarily sells digital products, vendor and supplier information, educational resources, and membership access.

No physical products are sold or shipped through this website unless explicitly stated on the applicable product page.

Products and services may include:

  • Supplier and vendor directories

  • Vendor and supplier contact information

  • Educational reselling guides

  • Premium membership access

  • Discord or other community access

  • Templates and spreadsheets

  • Digital downloads

  • Online educational content

  • Other digital resources related to reselling, sourcing, and e-commerce

Delivery Time

Orders are typically delivered immediately following successful payment.

Customers may receive access through:

  • Email

  • Download links

  • Customer account or dashboard access

  • Discord or other community invitations

  • Other electronic delivery methods disclosed at checkout

In some circumstances, delivery may take up to 24 hours due to payment verification, account review, technical issues, or other processing delays.

If you have not received access within 24 hours, please contact contact@kenvendors.com.

Access Requirements

Customers are responsible for:

  • Providing a valid and accessible email address at checkout

  • Ensuring that information submitted during checkout is accurate

  • Checking spam, junk, promotions, and other filtered email folders

  • Maintaining adequate internet access

  • Maintaining compatible devices or software necessary to access digital files or content

  • Following any reasonable instructions provided for accessing purchased products, memberships, or communities

Ken Vendors is not responsible for delivery delays caused by incorrect information submitted by the customer, email filtering, unavailable customer email accounts, incompatible customer devices or software, or other circumstances outside our reasonable control.

If you experience an access issue, please contact contact@kenvendors.com for assistance.

Vendor & Supplier Information

Certain products sold by Ken Vendors may provide access to third-party vendor or supplier information.

Delivery of such a product means providing the customer with access to the vendor information, directory, contact details, links, resources, or other digital materials included with the applicable purchase.

Unless expressly stated otherwise on the applicable product page, Ken Vendors and Sarfo Ventures LLC do not control third-party vendors or suppliers and do not guarantee their continued availability, inventory, pricing, response times, product selection, shipping times, policies, or future business operations.

International Access

Digital products may be available to customers internationally unless access is restricted by applicable laws, regulations, payment-provider requirements, technological limitations, or other restrictions.

Because products sold through this website are digitally delivered unless otherwise expressly stated, physical shipping charges, customs duties, and import fees generally do not apply.

Customers are responsible for determining whether they may legally access or use purchased products or services in their jurisdiction.

Support

If you experience delivery or access issues, please contact:

contact@kenvendors.com

Support requests are typically answered within 24–48 business hours.

Please include sufficient information for us to identify your order and understand the issue you are experiencing.

Chargebacks & Fraud Prevention

If you experience a billing, delivery, or access issue, we encourage you to contact contact@kenvendors.com before initiating a payment dispute or chargeback so that we have an opportunity to investigate and resolve the issue.

Fraudulent activity, payment dispute abuse, unauthorized redistribution, resale, reproduction, or sharing of purchased digital products or services may result in suspension or termination of access, where permitted by applicable law.

Ken Vendors and Sarfo Ventures LLC reserve the right to provide relevant transaction records, proof of purchase, digital delivery records, access records, customer communications, and other relevant information to payment processors or financial institutions when responding to payment disputes.

Contact Information

For questions regarding delivery, access, or your order, please contact:

Ken Vendors
Operated by Sarfo Ventures LLC
Email: contact@kenvendors.com